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Refund Policy

Website Design and Development

We strive to maintain a clear and transparent refund policy that ensures customer satisfaction. At our Digital Bolt Web Design , we prioritize your happiness with our website design and development services, and to demonstrate our commitment, we offer a hassle free refund process within a specified timeframe. Our 30 day money back guarantee serves as an assurance to our clients that we stand by the quality of our work.

If, for any reason, you find yourself dissatisfied with the services provided, we encourage you to reach out to our dedicated customer support team within 30 days of the project completion date. They will promptly assist you in initiating the refund process.

To initiate a refund request, kindly provide us with specific details regarding the aspects of our services that did not meet your expectations. This feedback is invaluable to us as it helps us identify areas where we can improve and rectify any issues you may have encountered.

Once we receive your refund request our team will process your refund. The refund will be issued using the original payment method utilized during the transaction. However, please note that the timing of the refund may depend on external factors, such as the policies and procedures of the payment gateway or financial institution involved.

We take pride in our commitment to customer satisfaction and continuously strive to exceed expectations. Therefore, if you have any concerns or suggestions regarding our refund policy or any other aspect of our services, we encourage you to provide us with your valuable feedback. Your input helps us maintain our high standards and improve our offerings to ensure a remarkable customer experience.

Domain Registration Service

We understand that certain services, such as domain purchasing and registration, involve costs that are non-refundable. Therefore, it's important to note that if you have engaged our services to purchase and register a domain on your behalf, this particular aspect is not eligible for a refund.

Domain registration involves expenses incurred by our company to secure and maintain the domain name on your behalf. These costs are paid to the respective domain registration authorities and are non-recoverable for us once the registration process is initiated.

We highly recommend that you carefully consider your domain selection and provide accurate information during the registration process to avoid any errors or complications. In case you have concerns or questions regarding domain selection, our team of experts is always available to provide guidance and support to ensure you make informed decisions.

While the domain registration fee is non-refundable, our commitment to your satisfaction remains unwavering. If you encounter any issues related to the domain registration process or face difficulties in accessing your registered domain, please don't hesitate to contact our customer support team. We will diligently assist you in resolving any problems and ensuring a smooth experience.

As always, we strive to provide exceptional service and exceed your expectations in all aspects of our offerings. We value your trust and look forward to serving you with the utmost professionalism and dedication.

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